Work Order Management

Using Barcodes to Manage Work Orders in Salesforce

In a fast-paced or high-volume environment, it is crucial to maintain accurate real-time information about the status of individual work orders, and the speed and efficiency of order processing in general. Gimbal Barcode by Gimbal Logic offers a turn-key solution for tracking and managing work order processes using barcode functionality that integrates directly with Salesforce. Whether you’re managing repairs in a service center or in the field, or processing individual custom orders, Gimbal Barcode gives your organization the tools for efficient execution.

Key Features and Benefits

1. Guided Order Processing

Use mobile devices or dedicated scanner hardware to scan barcodes for parts, labor, work stations, and job steps. Ensure accurate data capture and real-time updates to Salesforce, reducing errors and improving operational speed.

2. Work Order Status Tracking

Track the full lifecycle of each work order—from creation through fulfillment. Supervisors can monitor progress, identify bottlenecks, and ensure every job is completed on time and to standard.

3. Labor and Material Accountability

Log consumed materials and labor directly to the work order with barcode scans. Gain clarity on resource usage and ensure traceability for billing, reporting, or compliance.

Application Across Industries

Gimbal Logic solutions support work order operations across multiple industries:

Field Service Operations

  • Empower field techs with mobile scanning tools to complete tasks on-site.

  • Update work order status, parts used, and service notes in real time.

Internal Maintenance Teams

  • Improve internal service efficiency for facility or equipment maintenance.

  • Track tasks, staff involvement, and part usage without paper forms.

Contract Manufacturing and Repair

  • Link work orders with serialized inventory.

  • Record labor, repair milestones, and quality checks from any device.

Enhanced Work Order Fulfillment

Gimbal Barcode includes built-in features designed to accelerate and simplify work order execution:

1. Native Salesforce Integration

  • No middleware required. Use standard Salesforce Work Orders or your own Custom Objects.

  • Maintain consistent data across operations, inventory, and service management.

2. Mobile Scanning and Automation

  • Scan to complete steps, add notes, and record part usage instantly.

  • Eliminate redundant data entry and reduce time spent per job.

3. Real-Time Progress and Insights

  • Access up-to-date dashboards showing fulfillment status, completion rates, and resource allocation.

  • Make informed decisions based on live operational data.

Why Choose Gimbal Logic?

Gimbal Logic offers reliable, scalable barcode solutions for work order execution. Whether you're operating a repair center, a field service network, or a maintenance team, Gimbal Barcode equips your staff with the tools to get work done accurately and efficiently.

Contact us today for a demo and see how Gimbal Barcode can transform your work order fulfillment process.

Visit the AppExchange to download the Gimbal Barcode app and get started.